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Frequently Asked Questions


Q: How can I view the status of my order?
A: Go to the Order Status link at the top of the page and log into your account information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: There are no shipping costs when you order pens from Penobscot Pens for dometic orders; we pay the shipping costs.  USPS shipping rates apply for International Orders.